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The CompTIA research team and leaders from our regional communities and Industry Advisory Councils had a very busy year, producing many high-level pieces of content in 2024. Each one provides valuable data and insights into the IT channel and popular themes including cybersecurity, emerging technology, workforce trends and managed services.
Our Top 10 list for the year is a mix of research reports, guidebooks and our own magazine—all created to help MSPs, tech vendors, distributors and other member organizations improve their businesses and careers. Check out the top 10 below.
IT Industry Outlook 2025
While the details of future demand are difficult to predict, the general direction is clear. Businesses will have an ever-growing appetite for technology as a primary tool for delivering results, creating competitive differentiation and meeting organizational objectives. There will always be fluctuations in hiring and employment, but the long-term future is bright for technology professionals.
CompTIA Community MSP Guidebook: Cultivating a Culture of Process Efficiency
The CompTIA Community MSP Guidebook serves as a framework for MSPs to create a culture of process efficiency, by first identifying areas of improvement, then implementing best practices and strategically building awareness.
CompTIA Community Tech Vendor Guidebook: Best Practices for Successful Channel Programs
Learn questions, answers and insights to consider when thinking about the IT channel. Remember, there is not a singular recipe to complete success in any channel. Use this guide to help you through the process.
State of the Channel 2024
To some, the IT channel comes as a venerable, largely stable part of the greater ecosystem, but that’s just one piece of the story. In the 2024 State of the Channel report, goes deep into all the trends impacting MSPs/solution providers, tech vendors and distributors. From profit and revenue trends to business literacy and a look at vendors and competitors, there’s a lot to unpack. Bonus: Get specific regional data for ANZ, ASEAN, Benelux, DACH, North America and UK & Ireland. Find and download the international brief of your choice (below the Table of Contents).
Cybersecurity Guidebook for MSPs: Best Practices for Protecting Clients
This guide provides a practical approach to various cybersecurity topics that most cybersecurity practitioners face daily. Use this guide to learn and implement best practices to better protect clients and demonstrate your business as a cybersecurity leader.
DEI&B Guidebook: A Plan for MSPs and Other Tech Businesses
This guidebook serves as a practical workbook, offering actionable insights and ideas that can be seamlessly integrated into your daily operations. Whether you are just beginning to explore DEI&B initiatives or looking to enhance your existing efforts, this guidebook provides a wealth of information to help you navigate this crucial aspect of organizational development.
How to Build a Valuable Business Case for Your Next SaaS Purchase: An MSP Exercise
For many MSPs, SaaS solutions can bring complexities and concerns but also opportunity and profitability. Knowing how—and when—to purchase SaaS solutions can put you at a competitive advantage.
Skills Assessment and Development Playbook for MSPs
Training, upskilling, and opportunities for growth are essential to a tech solutions business that wants to stay competitive both in the market for talent and in the market for customers. This playbook addresses the challenges of this process, options to get the most out of your training budget, and reasons training pays off.
State of Cybersecurity 2025
Cybersecurity efforts must not only respond to changes in technology operations, but also influence the decision process more heavily than in the past. This report analyzes how the four layers of the enterprise architecture model can provide a structure for making decisions. Bonus: Get specific regional data for ANZ, ASEAN, Benelux, DACH, North America and UK & Ireland. Find and download the international brief of your choice (below the Table of Contents).
CompTIA World Magazine: Issue 14
This issue of CompTIA World features the CompTIA Community 2023-2024 Member of the Year, John Harden along with stories on how companies that have earned the CompTIA Cybersecurity Trustmark, how to leverage CompTIA Community guidebooks and the value of our mentorship program.
Want some input in the type of resources we create in 2025?
Make plans to attend the CompTIA Community Forum (CCF), March 10-12 in Chicago.
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