CompTIA Executive Staff

Todd Thibodeaux

President and Chief Executive Officer, CompTIA

Todd Thibodeaux is the President and Chief Executive Officer of CompTIA, the leading non-profit trade association for the global technology industry and workforce. CompTIA represents 2,000 member companies and 3,800 business partners spanning the industry. Millions of current and aspiring technology workers around the world rely on CompTIA for the training, education and professional certifications that give them the confidence and skills to work in tech.

Since 2008 Todd has led the expansion of CompTIA’s commitment to advancing industry growth and workforce opportunities through education and training programs, market intelligence and research, networking events, professional certifications and more. Under his leadership, CompTIA has made several strategic investments, including the 2023 acquisition of TestOut, a market leader in career training, courseware, labs and other resources to build “career-ready IT skills.” CompTIA’s impact on workforce development was recognized by the American National Standards Institute, which selected CompTIA as the recipient of its 2023 Stephen Crawford Workforce Development and Innovation Medal. CompTIA was also inducted into the National Cyber Security Hall of Fame in 2023.

Todd is a frequent commentator and speakers on topics related to the tech workforce and industry. He has been quoted in in news coverage by the Associated Press, Bloomberg News, CNBC, Entrepreneur, Forbes, Fortune, USA Today, the Wall Street Journal and the Washington Post.

Before joining CompTIA, Todd spent more than 17 years with the Consumer Electronics Association, where he served in a range of roles culminating as Senior Vice President, Industry Relations. He is a graduate of the University of North Carolina at Wilmington (Bachelor of Science, Economics, 1988) and George Mason University (Master of Arts, Economics, 1997).  https://www.linkedin.com/in/todd-thibodeaux-96a666/

Charles Eaton

Chief of Staff, CompTIA

Charles Eaton is chief of staff for CompTIA, the leading non-profit trade association for the global technology industry and workforce. CompTIA has more than 2,000 member companies and 3,500 business partners spanning the world. Additionally, millions of current and aspiring technology workers rely on CompTIA for the training, education and professional certifications that give them the confidence and skills to work in tech.

As chief of staff, Charles is deeply involved in strategic decisions and investments, including CompTIA’s 2023 acquisition of TestOut, a market leader in career training, courseware, labs and other resources to build “career-ready IT skills.” He supervises several departments at CompTIA, including human resources, member communities and CompTIA Spark, the social innovation and impact arm of the association. The cornerstone of CompTIA Spark’s work is a dynamic new program for middle school students that aims to make high-quality tech education accessible for students of all backgrounds.

Charles graduated with a Bachelor of Arts in English from Duke University, and as a father of four, wrote How to Launch Your Teen’s Career in Technology to help parents navigate the T in STEM education. https://www.linkedin.com/in/charles-eaton-a04ba/

Courtney Fong

Chief Operating Officer, CompTIA

Courtney Fong is Chief Operating Officer for CompTIA, the leading non-profit trade association for the global technology industry and workforce. As a former computer consultant and system administrator, he combines his industry knowledge with business and legal expertise to serve CompTIA and its 2,000 member companies and 3,800 business partners.

Prior to joining CompTIA, Courtney was the General Counsel, Chief Compliance Officer and Chief Privacy Officer for a number of leading companies within the financial services industry in the United States and United Kingdom. He is a frequent speaker at industry and legal conferences and events, including as a TEDx speaker.

Courtney graduated from Northwestern University with a degree in Communication Systems and a Certificate in Network Systems. He earned his Juris Doctor from Chicago-Kent College of Law and his MBA from the Illinois Institute of Technology. https://www.linkedin.com/in/courtneyfong/

Nate Garner

Chief Innovation Officer, CompTIA

Nate Garner is chief innovation officer for CompTIA, the leading non-profit trade association for the global technology industry and workforce. He is responsible for exploring new technology innovations for internal and external projects to ensure CompTIA continues to lead the industry. He also serves as an expert media source on technology trends, most recently, on strategies for building strong artificial intelligence teams.

Nate joined CompTIA in January 2023 when the association acquired TestOut, a market leader in career training, courseware, labs and other resources to build “career-ready IT skills.” He worked at TestOut for 20 years, most recently as chief technology officer, leading the engineering and IT departments. He also held executive and senior management roles in engineering and software development at TestOut.

A graduate of Western Governors University (B.A.Sc., Information Technology) and Brigham Young University – Idaho (A.A.S, Computer Information Systems), Nate has earned several professional certifications, including CompTIA A+, Linux+, Network+ and Security+. https://www.linkedin.com/in/nate-garner-471bb2b1/

Randy Gross

Chief Information Security Officer, CompTIA

Randy Gross is the chief information security officer (CISO) for CompTIA, the leading non-profit trade association for the global technology industry and workforce. As CISO, Mr. Gross and the InfoSec team eliminate CompTIA’s undue technology risk, enabling its people, learning programs, and platforms to thrive. He also oversees corporate privacy, working with business units on global compliance and credibility for CompTIA, which represents 2,000 member companies and 3,500 business partners spanning the industry.

Previously, Randy served as CompTIA’s chief information officer and executive vice president, certification operations, overseeing a global program. Millions of current and aspiring technology workers around the world rely on CompTIA for the training, education and professional certifications that give them the confidence and skills to work in tech. CompTIA has awarded more than three million certifications to technology professionals around the world.

Randy provides expert commentary on technology and workforce matters; most recently, on best practices for integrating consultants into IT teams and tech career progression advice.

He has serviced as an expert served as an expert source for many business and industry media outlets, including CIO, Dice Insights, Forbes, InformationWeek, IT Brew, IT Pro Today and TechRepublic.

Prior to CompTIA, Randy worked for Accenture and the Consumer Technology Association. He attended the U.S. Air Force Academy and graduated from the University of North Carolina at Chapel Hill with a degree in Political Science. https://www.linked.com/in/cisorandygross

Jill Gutterman

Chief Experience Officer, CompTIA

Jill Gutterman is Chief Experience Officer at CompTIA, a premier non-profit trade association dedicated to the global technology industry and workforce. She is responsible for crafting and implementing comprehensive strategies to elevate the experience of all association stakeholders. With over 2,000 member companies, 3,500 business partners and millions of current and aspiring tech professionals relying on CompTIA for training, education and professional certifications, Jill plays a pivotal role in enabling these stakeholders to gain the confidence and skills they need to thrive in the tech industry.

Jill is a distinguished leader in the digital landscape, with over two decades of experience contributing to renowned companies such as Adobe, 3M, UnitedHealth Group and Target. Her expertise is optimizing customer relationship management, enhancing user experiences while maintaining cost-effectiveness and driving engagement and conversions. Jill's commitment to making technology accessible and fostering diversity and inclusion, along with her exceptional skills, have been instrumental in driving business growth and ensuring customer satisfaction. Beyond her accomplished leadership, Jill also excels as a seasoned executive coach, adept at guiding and mentoring individuals striving for excellence in the fields of technology and business.

Jill possesses a Bachelor of Arts degree in Psychology with magna cum laude honors from Wright State University in Dayton, Ohio, and is currently pursuing a master’s degree from Harvard University. https://www.linkedin.com/in/jillgutterman/

Tim Herbert

Chief Research Officer, CompTIA

Tim oversees CompTIA’s world-class research and market intelligence group. Under his leadership CompTIA tackles the tough questions through unique uses of labor market data and insights driven-primary research.

Tim has a passion for helping those aspiring to build a better future unlock their potential through data and creative problem solving.

Tim is an established thought-leader that regularly discusses the state of the market in media outlets, including Wall Street Journal, New York Times, Forbes, Wired, TechCrunch and many others.

Tim holds a Bachelor of Science degree in economics from John Carroll University and an MBA with an economics concentration from George Mason University. https://www.linkedin.com/in/timherbert/

Donna Koppensteiner

Chief Revenue Officer, CompTIA

Donna Koppensteiner is chief revenue officer for CompTIA, the leading non-profit trade association for the global technology industry and workforce. She leads sales, marketing and client experience activities of the association, which represents 2,000 member companies and has 3,800 business partners spanning the industry. Millions of current and aspiring technology workers around the world rely on CompTIA for the training, education and professional certifications that give them the confidence and skills to work in tech.

Donna has more than 25 years of global sales and marketing leadership and deep expertise across every aspect of the client lifecycle. She has held senior leadership positions with Pearson Workforce Skills, Credly, Interviewstream, Motus and Rand McNally. Donna holds a degree in Marketing from DePaul University. https://www.linkedin.com/in/koppensteiner/

Brian Laffey

Chief Financial Officer, CompTIA

Brian Laffey is Chief Financial Officer for CompTIA, the leading non-profit trade association for the global technology industry and workforce. He is responsible for monitoring, controlling and reporting on the association’s financial results and investment portfolio. He also manages CompTIA's Operations Department. During his tenure he has had an unrelenting focus to revolutionize outdated, ‘status quo’ systems to adapt to today's digital marketplace by introducing new product lines, ensuring product line profitability, improving return on investments and leading value-added mergers and acquisitions.

Prior to joining CompTIA in September 2015, Brian worked for the Illinois Institute of Technology in Chicago, where he served as Associate Vice President for Finance and as Controller. Brian also has experience as the Director of Financial Reporting and Systems for the American Bar Association, and as Assistant Controller for Loyola University Chicago. He is a graduate of Kent State University, where he earned a Bachelor of Business Administration degree in Accounting; and Loyola University Chicago, where he received a Master of Science degree in Accountancy. Brian is a Certified Public Accountant in the State of Illinois.  https://www.linkedin.com/in/brianlaffey/

Neil Maxwell

Chief Product Engineer, CompTIA

Neil Maxwell is the chief product engineer for CompTIA, the leading non-profit trade association dedicated to advancing the global technology industry and workforce. Neil leads the agile software engineering and quality assurance teams that develop leading hands-on educational products for K-12 and higher education students, as well as current technology professionals. These resources include competency-based labs, simulations, product learning platforms, learning management system integrations, and other tools.

With over 25 years of experience in software engineering for the academic market, Neil is an ardent believer that education changes lives. He joined CompTIA in 2023 following the acquisition of TestOut Corporation, a market leader in career training, where he was Vice President of Software Engineering. At TestOut, Neil led software engineering and quality assurance teams to deliver high-quality educational software labs and resources designed to build "career-ready IT skills."

Neil graduated from Southern Utah University, earning a Bachelor of Arts degree in Mathematics and Computer Science. He is CompTIA A+ and CompTIA Linux+ certified. https://www.linkedin.com/in/neil-maxwell-8143744/

Tom Reilly

Chief Product Officer, CompTIA

Thomas Reilly is chief product officer for CompTIA, the leading non-profit trade association for the global technology industry and workforce. He provides leadership, vision and strategy across all current and emerging product lines to enable continued growth and achieve the ultimate goal of unlocking the career potential of people worldwide. Millions of current and aspiring technology workers rely on CompTIA for the training, education and professional certifications that give them the confidence and skills to work in tech.

Tom is a product leader with deep experience creating profitable, high-growth training and certification businesses. He is passionate about improving education outcomes for individual learners and moving organizations to the enhanced capabilities of online learning, including performance-based simulations, labs, virtual classrooms, adaptive practice tests and learning analytics.

Prior to his current role, Tom was the senior vice president for CompTIA Learning, a division that provided innovative, highly effective online learning and certification opportunities to IT professionals worldwide. Before joining CompTIA in 2012 Tom worked in executive and senior management positions in product management, product marketing and program management for organizations ranging from startups to Fortune 1000 companies. He is a graduate of the University of Connecticut (Bachelor of Arts, English). https://www.linkedin.com/in/tomreilly/

MJ Shoer

Chief Community Officer & CEO, CompTIA Spark, CompTIA

MJ Shoer holds two executive roles with CompTIA, the leading non-profit trade association for the global technology industry and workforce. As Chief Community Officer his global community team is responsible for all aspects of community engagement, programming, cybersecurity programming, recruitment and retention for CompTIA’s 2,000 member organizations.

MJ is also CEO of CompTIA Spark, the social innovation and impact arm of CompTIA. He leads a team of professionals focused on bringing innovative learning opportunities to middle-school youth to inspire confidence and gain the skills necessary to explore whatever career they may choose. He believes that every business is a technology business and that inspiring future generations is critical for global economic prosperity and security.

As chief community officer MJ has increased CompTIA’s global presence, expanding its member-led communities into Ireland, the DACH region of Germany, Austria and Switzerland, to ASEAN countries in Asia and soon, to Latin America. Under his direction CompTIA expanded its cybersecurity presence through the growth of the CompTIA Information Sharing and Analysis Organization; creation of the CompTIA Cybersecurity Trustmark, an organizational credential to help managed service providers (MSPs) and solution providers elevate their cybersecurity awareness and readiness; and formation of the CompTIA Emergency Response Team, dedicated volunteer members who provide rapid support and resources to assist any MSP impacted by a cybersecurity breach or business disruption event.

MJ has over three decades of experience in the IT industry. His is an engaging executive and well known for his engagement in the MSP and broader IT communities and his cybersecurity expertise. He is a graduate of the University of New Hampshire. https://www.linkedin.com/in/mshoer/

Mark Plunkett

Executive Vice President, Sales and Marketing Strategy, CompTIA

Mark Plunkett is executive vice president, sales and marketing strategy, for CompTIA, the leading non-profit trade association for the global technology industry and workforce. Mark leads the organization’s B2B go to market strategy, including sales strategy, marketing, implementation, strategic accounts and partnerships. He has extensive experience working globally with workforce development organizations, government, academia and private corporations on strategies to expand and diversify the global technology workforce.

Mark began his career with CompTIA in 2005, serving in a range of senior and executive roles in the U.S and EMEA, including regional director for emerging markets, senior director of business development in North America, head of global custom training operations and business development and as senior vice president for CompTIA’s global solutions and services. He holds a Bachelor of Arts degree in International Business Studies from the University of Portsmouth having studied in both the UK and U.S. https://www.linkedin.com/in/mark-plunkett-5779098/

Carl Bowman

Senior Vice President, Exam Services, CompTIA

Carl Bowman is senior vice president, exam services, for CompTIA, the leading non-profit trade association for the global technology industry and workforce. Carl leads the team that develops, delivers and secures CompTIA’s global certification product portfolio, which generates over $80 million in annual sales.

With over two decades of experience in the certification industry, Carl has in-depth knowledge of certification development processes, creative approaches to exam delivery and global distribution, while embedding security into every step of the entire certification maintenance life cycle. He proposed and implemented the decision to bring all CompTIA certification development initiatives inhouse. Today, his team of 14 staff members oversees 16 certification products with additional exams in development. Millions of current and aspiring technology workers around the world rely on CompTIA for the training and certifications that give them the confidence and skills to work in tech.

Carl consistently demonstrates his skills as an analytical problem solver, communicator and leader. He is keenly adept at making technology solutions work to meet business needs, particularly within the certification testing industry. Fluent in both English and Spanish, he understands the challenges of managing a multilingual product portfolio and the validity concerns that come with translating high-stakes certification exams.

Carl is a graduate of Colorado Christian University, where he earned a Bachelor of Science degree in Management Information Systems. https://www.linkedin.com/in/carl-bowman-717340/

Jennifer Case

Senior Vice President, Enterprise Data & Business Solutions, CompTIA

Jennifer Case is the senior vice president for enterprise data and business solutions at CompTIA, the leading non-profit trade association for the global technology industry and workforce. She leads the organization's data, business intelligence, business systems, eCommerce, and digital fulfillment technologies.

Jennifer has been with CompTIA for over 20 years, supporting CompTIA’s organizational growth into the thriving international organization we know today. She strives to ensure that CompTIA’s data and business systems remain relevant and competitive, adding ongoing value to meet the needs for CompTIA’s growth. Jennifer is driven to deliver best-in-class solutions, consistently seeking opportunities for CompTIA to excel. She eagerly leads her team in designing and implementing new solutions to support the evolving needs of our staff and customers. CompTIA represents 2,000 member companies and 3,800 business partners spanning the industry. Millions of current and aspiring technology workers around the world rely on CompTIA for the training, education and professional certifications that give them the confidence and skills to work in tech.

Jennifer graduated from the University of Illinois–Springfield with a Bachelor of Science in Business Administration and a Master of Science in Management Information Systems. https://www.linkedin.com/in/jennifercase76/

Katie Hoenicke

Senior Vice President, Product Development, CompTIA

Katie Hoenicke is senior vice president for product development at CompTIA, the leading non-profit trade association for the global technology industry and workforce. She is responsible for the strategic management of CompTIA’s learning products and platforms including hundreds of eLearning, labs, and test prep courses sold globally.  Millions of current and aspiring technology workers around the world rely on CompTIA for the training, education and professional certifications that give them the confidence and skills to work in tech.

Prior to joining CompTIA in 2018, Katie worked for McGraw-Hill Education, a leading provider of educational content, software and services. She helped drive the higher education division’s transition to subscription-based digital products in a variety of roles across product management, marketing, and sales.

Katie is a graduate of Denison University, where she received a Bachelor of Arts degree in Writing and Communication. https://www.linkedin.com/in/katiehoenicke/

Daryl Horrocks

Senior Vice President, Project Management, CompTIA

Daryl Horrocks is senior vice president, project management, for CompTIA, the leading non-profit trade association for the global technology industry and workforce.

Daryl leads the association’s project management and change management teams, with a particular focus on ensuring organization priorities are aligned across all projects. His team manages multiple cross-functional projects and collaborates with teams in finance, IT, marketing, legal, HR and operations. He joined CompTIA in 2018, initially as senior director of project management and later, as vice president. He was named to his current position at senior vice president in March 2024.

Prior to his tenure at CompTIA, Daryl worked for McGraw Hill Education, a leading global education company, and the American Oil Chemists’ Society, in a variety of roles, including senior program manager, development editor, production editor, media project manager, and content project manager. His responsibilities included daily management of multiple product development projects, as well as interdepartmental projects of varying types.

Daryl is a graduate of Hofstra University (Bachelor’s, English) and the University of Rhode Island (Master’s, English). He holds several professional certifications licenses, including the Prosci® Certified Change Practitioner, Project Management Professional (PMP)® from the Project Management Institute, and Project+ from CompTIA. https://www.linkedin.com/in/daryl-horrocks-pmp-14a67b14/

Jean Liu

Senior Vice President and General Counsel, CompTIA

Jean Liu serves as General Counsel for CompTIA, the leading non-profit trade association for the global technology industry and workforce and preeminent provider of vendor-neutral IT certifications in the world. Jean oversees the legal, compliance and privacy functions of CompTIA on a global scale, providing legal expertise and practical business acumen to execute on CompTIA’s business goals.

Jean graduated from the University of California, Irvine with degrees in Anthropology and Psychology (Cognitive Science). She earned her Juris Doctor degree from Loyola University Chicago School of Law, with certificates in Advocacy and Health Law. Jean is a past president of the Asian American Bar Association of Greater Chicago, the Chinese American Bar Association of the Greater Chicago Area, and the Chicago Chapter of the University of California, Irvine Alumni Association. She currently serves as an appointed member of the Illinois Supreme Court Committee for Character & Fitness. https://www.linkedin.com/in/jeanyliu/

Michael Miles

Senior Vice President, Finance, CompTIA

Michael Miles is senior vice president, finance, for CompTIA, the leading non-profit trade association for the global technology industry and workforce and preeminent provider of vendor-neutral IT training and certifications in the world. He leads the team responsible for managing the association’s financial activities and provides counsel and guidance upper management on future financial plans and major business decisions.

Michael joined CompTIA as controller in 2015. Prior to that he held executive and senior positions in finance with several major technology companies, including Coriant, Tellabs, UTStarcom and 3Com.

Michael is a graduate of Loyola University Chicago, where he earned a Bachelor of Business Administration (B.B.A.) degree in Public Accounting, and Lake Forest Graduate School of Management, where he received his MBA. https://www.linkedin.com/in/michael-j-miles-7148973/

Robert Rohrman

Senior Vice President, IT Infrastructure, CompTIA

Robert Rohrman leads the team responsible for delivering high quality, reliable IT infrastructure and operations, ensuring the global availability, integrity and scalability for all IT systems and infrastructure. This includes cloud services, communications, network services, data center operations, servers and storage platforms, service monitoring, help desk and other resources for CompTIA’s global staff.

Rob is a graduate of Western Illinois University where he earned Bachelor of Arts degrees in business communications and corporate communications. https://www.linkedin.com/in/rrohrman/

Kenneth Sardoni

Senior Vice President, Cluster Leads, CompTIA

Kenneth Sardoni leverages his extensive experience in EdTech, higher education and the information technology (IT) sector to lead the development of CompTIA learning programs to prepare people for employment and careers in the technology workforce. Millions of current and aspiring technology workers around the world rely on CompTIA for the training, education and professional certifications that give them the confidence and skills to work in tech.

Prior to joining CompTIA, Ken held significant roles in executive management, sales and development at industry-leading companies such as Oracle Corporation, Steton Technology Group and TestOut. His academic acumen is demonstrated through his leadership roles, contributions to curriculum development and faculty positions at esteemed institutions such as the University of Denver and the University of Phoenix. His specialized expertise lies in the realm of software engineering, data and artificial intelligence. Ken is a frequent speaker at conferences in a variety of industries, as well as an expert source for media outlets reporting on careers and innovation.

Ken holds a Master of Science degree in computer information systems from the University of Denver and a Bachelor of Science degree in computer science from Brigham Young University.

Teresa Sears

Senior Vice President, Product Management, CompTIA

Teresa Sears is senior vice president, product management, for CompTIA, the leading non-profit trade association for the global technology industry and workforce. She leads a team responsible for managing and growing CompTIA’s product portfolio of certification and learning solutions, including the highly sought-after CompTIA A+, Network+, and Security+.

Teresa is an experienced product leader and a seasoned professional in workforce credentialing and training, committed to shaping standards and pathways to career success. By collaborating with educational institutions, industry experts, and employers, Teresa and her team introduce credentials that validate skills and enhance workforce readiness.

Teresa has held several executive and senior roles at CompTIA since joining the association in 2010, including positions in product management and member education. She is a graduate of the University of Illinois Urbana-Champaign (Bachelor of Arts, Economics) and the University of Michigan (Master of Arts, Adult and Continuing Education Administration), and is CompTIA IT Fundamentals+ certified. https://www.linkedin.com/in/teresaosears/

Colleen White

Senior Vice President, Customer Success, CompTIA

Colleen White is senior vice president, customer success, for CompTIA, the leading non-profit trade association for the global technology industry and workforce. As the leader of the Customer Success and Customer Support teams, Colleen has created an organization-wide commitment to enhancing customer experiences and satisfaction.

Since joining CompTIA in 2013 Colleen has demonstrated her prowess as a business leader. Before playing a pivotal role in the creation of the Customer Success Team, she had a successful tenure as the leader of the Sales Operations Team.

Colleen is a graduate of the University of Michigan (BA, Political Science) and the Gies College of Business, University of Illinois Urbana-Champaign (MBA). Her blend of academic insight and practical expertise has been instrumental in driving innovation and fostering significant advancements in the IT and higher education sectors. https://www.linkedin.com/in/colleenwhite/